Copyright 2014 Nikolas S. Boyd. Permission is granted to copy this document provided this copyright statement is retained in all copies.
In the context of this Model, an Expector
performs some business Activity(s),
uses some software solution Features, and
interacts with some solution Components via Dialogs, and thus
expects software solutions to make Improvements in a business Activity, and
serves as an official Source of solution Features.
There are potentially several kinds of expectors. They generally expect a software solution to simplify, permit, and improve the conduct of some business activity(s). In some cases, a business activity might not even be allowed, or might not be affordable without a software solution to automate certain processes, or to monitor them and collect measurements. The following table lists some representative expectors, their possible Interests, and related quality Concerns.
|Solution Users||Features, Usage||Simplicity, Effectiveness, Relevancy, Usefulness, Usability, Efficiency, Availability|
|Solution Customers||Features, Improvements||Relevancy, Usefulness, Efficiency|
|Solution Installers||Installation, Configuration||Relevancy, Affordability, Adaptability|
|Solution Operators||Operations, Monitoring||Measurability, Affordability, Verifiability|
|Security Auditors||Security, Privacy||Accountability, Measurability, Verifiability, Trustability|
|Finance Auditors||Accounting Practices||Accountability, Measurability, Verifiability, Trustability|
|Compliance Auditors||Regulations, Compliance||Accountability, Measurability, Verifiability, Trustability|